members. They are committed to innovation, quality service, and the well-being of their clients.
The role:
Our client is seeking a Regional Service Consultant to join their team on a permanent basis in candidate will be responsible for delivering excellent service to members, advisors, providers, and suppliers minimum of 3 years of experience in a customer service-oriented environment within a medical scheme.
Functions:
potential members, employer organisations, brokers and service providers enquiring via written communication, Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response
performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1. Remuneration:
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is Management of all secondary services which includes, account management, consulting, and facilitation on all all contracted secondary services. Development and delivery of training products. Management of external the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
potential members, employer organisations, brokers and service providers enquiring via written communication, Duties Knowledge - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response
quality service, and the well-being of their clients. The role: Our client is seeking a Service Providers Providers Practice Consultant to join their team on a permanent basis. The successful candidate will be responsible environment. Minimum of 3 years of experience in client service, medical representation, or interaction with specialists
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is Management of all secondary services which includes, account management, consulting, and facilitation on all all contracted secondary services. Development and delivery of training products. Management of external the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
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