Jobs in

Customer Service Inbound Jobs in Brackenfell, Western Cape

Jobs 1-1 of 1
  •  Customer service / support

Fraud/claim With Online Purchases

Brackenfell

investigating customer refund claims, identifying fraudulent claims, and contacting customers who display investigation a bonus

  • 5+ years in a customer service contact center environment
  • Strong skills
  • Able to have difficult conversations with customers
  • Responsibilities:

    • Conduct investigations into customer refund claims to identify those that may be fraudulent
    • Liaise refunds
    • Analyze refund data and make decisions on customer classifications based on data provided
    • Monitor


      Whatsapp button share this job on whatsapp