office support to Export Sales Development Managers. Assist with all export related queries and ensure that that the functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations before they problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
office support to Export Sales Development Managers. Assist with all export related queries and ensure that that the functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations before they problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Necessary Skills/Qualification:
handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Necessary Skills/Qualification:
ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. inquiries, providing information, and assisting them efficiently.
discipline
3 years experience as a team lead - staff, assist in skills for up-selling, HR, coaching etc
Processing
efficient service levels for clients and agents; and to assist the GM in managing the in-house CRM system. This needed, and take on some ad hoc quotes as needed Assist with Complaint handling Manage in-house CRM system
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs)