professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance resolving complaints, and assisting customers with product or service-related issues. Answering Calls: Handle customer issues promptly and effectively, utilizing product knowledge, troubleshooting skills, and available while maintaining high quality and productivity standards. Product Knowledge: Maintain up-to-date knowledge knowledge of the company's products, services, policies, and procedures to provide accurate information
will be responsible for upselling pharmaceutical products, tracking orders, and ensuring customer satisfaction customers to upsell pharmaceutical products.
timelines. Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets. Ensure all communications
Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage
Conduct outbound calls to customers to promote products and services
- Provide exceptional customer
numbers when required
Provide MyConnect Card product information and knowledge on how the system works
Good knowledge of all the Company products
Previous experience in a customer relationship
the physical working space is conducive to a productive working environment. Provide input into team the in-house supervisory training programme and product specific training Strong MS Excel and PowerPoint
Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation
Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation
Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation
Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation