Efficiency: With streamlined processes and cutting-edge technology, we prioritize efficiency without compromising policies, and procedures to provide accurate information and support to customers. Adherence to Policies: interacting with customers and handling sensitive information. Upselling/Cross-Selling: Identify opportunities
procedures and systems
Inform customers of route, timetable and fare system information
Distribute public
public information communication material
Assist universal access passengers
Be polite and display
required
Provide MyConnect Card product information and knowledge on how the system works
Wayfinding
kiosks
All other transport related relevant information such as links to other public transport services
project tasks related to sales to ensure seamless information flow between departments and external parties
customers. To provide proactive customer support, inform them about new products or services, and collect RareCruit (Pty) Ltd to retain your personal information on our database for future employment opportunities that the information you have provided is true, correct and up to date. For more information please do
customers. To provide proactive customer support, inform them about new products or services, and collect RareCruit (Pty) Ltd to retain your personal information on our database for future employment opportunities that the information you have provided is true, correct and up to date. For more information please do
your CV and other personal information, you are consenting to the information being used for the specific (should you be successful). Please note that your information will be processed for recruitment purposes only and privacy legislation. We confirm that such information will not be used for any other purpose without and other information provided for a period of 3 months. If you object to your information being used
your CV and other personal information, you are consenting to the information being used for the specific (should you be successful). Please note that your information will be processed for recruitment purposes only and privacy legislation. We confirm that such information will not be used for any other purpose without and other information provided for a period of 3 months. If you object to your information being used
obtain a satisfactory conclusion. Obtain account information and update with action given/taken. Update records escalation/reporting process. Ensure customers are kept informed on the progress of any disputes. Close logs only only on receipt of minimum update information. Complain Handling Webchat Working hours: UK Working Hours
cancellations;
to supervisors. Provide product and service information to customers Matric Must have Call centre experience