customers as needed.
managing the various queues within the Freshdesk environment, including but not limited to Online Shopping mailboxes within the Clicks Group Customer Service Environment. Submit weekly reports to the Team Leader detailing Experience: 5 years' experience in a customer service environment. 2 years' experience in a Contact Centre with
managing the various queues within the Freshdesk environment, including but not limited to Online Shopping mailboxes within the Clicks Group Customer Service Environment. Submit weekly reports to the Team Leader detailing Experience: 5 years' experience in a customer service environment. 2 years' experience in a Contact Centre with
telephone manner Ability to work in a hybrid environment Responsibilities: Establish positive rapport
accurate records. If you thrive in a fast-paced environment, have strong attention to detail, and excellent
accurate records. If you thrive in a fast-paced environment, have strong attention to detail, and excellent
months working experience in a contact center environment in Customer Service or Sales
/>Previous experience in a customer relationship environment
Computer literacy
Understand the importance