English and Afrikaans
years of experience in a Call Centre environment, receiving inbound calls
- High energy levels and a
Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
social media community manager consultant to join our team. As a community manager, you will play a critical critical role in ensuring our customers receive prompt and efficient assistance through online chat and
global provider network, 10 million people can receive the best care and feel better, faster. Role Overview This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting
global provider network, 10 million people can receive the best care and feel better, faster. Role Overview This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting
strictly in accordance with the contractâs Quality Management System encompassing
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The Company
/>Customer Relations
Cash Management Procedures
Passenger Management Procedures
Security Procedures
Management Procedures Protocols
Monitor fare evasion
of the Company Stations and stops
Queue management at kiosks
All other transport related relevant
with all instructions and requests from station management and supervisors
SECONDARY
i>Minimum qualification: Diploma in Property Management will be advantageous
International Airport, reporting into the Branch Manager. The chosen influencer and thought leader must tolerance; diversity management; time management; attention to detail; team management; customer focus; co-operation;
Responsibilities & Requirements
Manage bookings and amendments.
Provide airline quotes
concerns.