courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes weekly reports to the Team Leader detailing the number of interactions handled. Performing daily checks Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
courteous at all times and through ensuring ‘first contact' resolution Assist with managing various mailboxes weekly reports to the Team Leader detailing the number of interactions handled. Performing daily checks Education: National Senior Certificate (Grade 12) Contact Centre qualification (Desirable) Experience: 5 service environment. 2 years' experience in a Contact Centre with focuses on Social Media and/or Online
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Computer literate
Contactable refrences essential
English fluently
(If you are not contacted within 5 business days of your application then
do not contact any of the recruiters directly Should your CV be successful, We will be in contact If you
do not contact any of the recruiters directly Should your CV be successful, We will be in contact If you