and outbound calls in a timely manner to provide product and service information to customers. Prepare customer reports and checks, to ensure effective and efficient admin operation. Update customer account/details with to date. Maintain a comprehensive grasp of our products, services, and policies to supply accurate information contentment. Convey feedback to Management about product matters, service patterns, and customer input to training and development opportunities to broaden product knowledge and refine customer service abilities
and outbound calls in a timely manner to provide product and service information to customers. Prepare customer reports and checks, to ensure effective and efficient admin operation. Update customer account/details with to date. Maintain a comprehensive grasp of our products, services, and policies to supply accurate information contentment. Convey feedback to Management about product matters, service patterns, and customer input to training and development opportunities to broaden product knowledge and refine customer service abilities
excellence and client satisfaction with all client products. Providing back-up support to fellow administration reports and checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer
excellence and client satisfaction with all client products. Providing back-up support to fellow administration reports and checks, to ensure effective and efficient admin operation. Generate daily, weekly, and monthly management up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
support and the promotion Onsite Services Program Assist with Pre and Post-Sales Support as well as Network
offered to ensure maximum use by clients. Explore and assist in finding possible ways to improve current business of Company monthly client service fee invoices. Assist and follow up on outstanding client invoices. Negotiate entertainment and payroll related expense claims. Projects Assist with business projects as and when required. EDUCATIONAL
handle support queries related to the company’s products and solutions, particularly within the property
other support queries in relation to the Company's products and solutions, particularly within the property