benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure ensure effective and efficient admin operation. Update customer account/details with necessary information and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand provide product and service information to customers. Prepare customer service reports and checks, to ensure ensure effective and efficient admin operation. Update customer account/details with necessary information and policies to supply accurate information to customers. Contributes to working as a team effort to maintain Record customer interactions and follow up on pending matters to secure resolutions and customer contentment
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying timely manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans plans, targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
queries Minimum Requirements : Matric Previous customer service/telephone experience Competencies : Interpersonal independently and in a team Admin orientated Attention to detail Deadline driven Customer service orientation
queries Minimum Requirements : Matric Previous customer service/telephone experience Competencies : Interpersonal independently and in a team Admin orientated Attention to detail Deadline driven Customer service orientation
responsibility of this division is to offer aftersales care to vehicle owners (new and pre-owned) and assisting followed
responsibility of this division is to offer aftersales care to vehicle owners (new and pre-owned) and assisting consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive handle escalated customer inquiries or complaints effectively. Proficiency in customer relationship management
meetings and information sessions with clients, managed care organisations and relevant industry stakeholders
benefits, we are committed to delivering exceptional customer service . At SmartOps Fleet, we proudly stand calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory to join our Customer Support team and help maintain and improve the quality of our customer interaction