client is a South African pharmaceutical benefits management (PBM) organization and specialise in electronic processing and the management of medicine benefits. They are looking for a Client Relations Manager to join their problems, and alleviating concerns. To develop, manage and maintain relationships with existing clients opportunities. MAIN DUTIES & RESPONSIBILITIES: Client Management Build, strengthen, and maintain effective relationships meetings and information sessions with clients, managed care organisations and relevant industry stakeholders
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply environment. Skills: Excellent listening and analytical skills. Strong attention to detail and accuracy and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply environment. Skills: Excellent listening and analytical skills. Strong attention to detail and accuracy and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Asset Finance Car Rental Medical-Health Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
security needs. Problem-Solving Skills: Strong analytical and problem-solving abilities to assess security
security needs. Problem-Solving Skills: Strong analytical and problem-solving abilities to assess security