purposes Respond to client queries and requests by analysing and resolving concerns timeously utilising resources promptly to high level complaints and requests by analysing relevant information and ensuring a resolution Reporting Analyse and provide input on clients monthly, quarterly, and annual reports. Analyse client funder
identified gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas
identified gaps. Reporting and Analysis: Generate and analyse QA reports to identify trends, patterns, and areas
customer service support to customers by obtaining, analysing, and verifying the accuracy of information in
customer service support to customers by obtaining, analysing, and verifying the accuracy of information in