Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through have their own transport and driver's license. Market- Related
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
Join a leading company in the Pretoria area if you looking to broaden your expertise and skillset within the security space. PLEASE TAKE NOTE THAT IF YOU DO NOT HAVE SECURITY GUARD EXPERIENCE OR ARMED RESPONSE OFFICER EXPERIENCE AND DONT HAVE THE RELEVANT PAPERWORK, YOUR CV WILL BE REJECTED IMMEDIAT
and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity growth. Supportive and inclusive work environment. Market Related
role is to grow the customer base and increase market share. The incumbent will also provide support month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc independently. Must be able to work under pressure and manage high volumes of work.
role is to grow the customer base and increase market share. The incumbent will also provide support month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc independently. Must be able to work under pressure and manage high volumes of work.
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
care to vehicle owners (new and pre-owned) and assisting them with their cases.
Supervisory