with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
with following up on outstanding clearances and assisting with queries. Accurate calculation of clearance previous owners details Assist with follow ups, contact clients to verify details, assist attorneys / clients
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc independently. Must be able to work under pressure and manage high volumes of work.
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc independently. Must be able to work under pressure and manage high volumes of work.
care to vehicle owners (new and pre-owned) and assisting them with their cases.
Supervisory
branch. In this role, you will be responsible for managing customer queries and escalations, ensuring smooth positive team environment. Employee Management: Overseeing and managing team members effectively. Customer efficiently. Reporting: Generating reports for management to track performance and trends. Task Delegation: Diploma in logistics, supply chain, business management, or electronics. Provident fund for financial financial security. Transport allowance to assist with commuting expenses. Enjoy a 2-hour lunch break every Friday
care to vehicle owners (new and pre-owned) and assisting them with their cases. Supervisory duties include: automotive industry. Strong leadership and team management skills. Excellent communication and interpersonal effectively. Proficiency in customer relationship management (CRM) software and Microsoft Office Suite. Knowledge
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating
the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence requirements and service level agreements and actively manage adherence to schedule. Comply with standard operating