client is a South African pharmaceutical benefits management (PBM) organization and specialise in electronic processing and the management of medicine benefits. They are looking for a Client Relations Manager to join their their Business Development department. To act as primary liaison between the companies and clients when when promoting business services, addressing questions, solving problems, and alleviating concerns. To To develop, manage and maintain relationships with existing clients to secure long term partnerships, ensuring
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply interaction. Education: Diploma or Bachelor's degree in Business Administration will be advantageous, Communications and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the and areas of improvement. Present findings to management and recommend actionable strategies to improve them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply interaction. Education: Diploma or Bachelor's degree in Business Administration will be advantageous, Communications and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure capabilities and experience. Active performance management of operational teams. Undertake any additional or responsibilities as reasonably expected by management. Contribute to a culture of service excellence
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
On-site support of customers by request from management Provide Training Implement, support and the promotion
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