Responsibilities:
Customer-oriented individual required to provide technical support to customers and deal with other support qualification Experience • More than 2 years' call centre and/or customer management experience (Solution (Solution training will be provided) • Basic computer skills • Ability to communicate fluently in English • Excellent
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services Insurance Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining client satisfaction with all client products. Providing back-up support to fellow administration team resolution. Ensure queries are resolved and feedback provided to relevant parties. Ensure customer profiles documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services Insurance Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining client satisfaction with all client products. Providing back-up support to fellow administration team resolution. Ensure queries are resolved and feedback provided to relevant parties. Ensure customer profiles documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve
support of customers by request from management Provide Training Implement, support and the promotion Onsite
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services predefined criteria and standards. Score calls and provide detailed feedback on performance. Quality Assurance: performance. Collaborate with the training team to design and implement training programs to address identified to mitigate them. Qualifications, Skills & Experience: We are looking for a dedicated and detail-oriented a related field preferred. Experience: Minimum of 2-3 years of experience in a quality assurance/quality
SmartOps Fleet ( www.smartopsfleet.com ) is a leading provider of integrated and convenient e-Hailing services predefined criteria and standards. Score calls and provide detailed feedback on performance. Quality Assurance: performance. Collaborate with the training team to design and implement training programs to address identified to mitigate them. Qualifications, Skills & Experience: We are looking for a dedicated and detail-oriented a related field preferred. Experience: Minimum of 2-3 years of experience in a quality assurance/quality
have an impact on business. Reporting Analyse and provide input on clients monthly, quarterly, and annual hoc reports & letters. Presentations & Training Compile presentations related to business services information and training sessions for clients on the Company services and systems. Provide information sharing sharing and training sessions to relevant departments within the Company. Present at client BoT and Operational Degree in Sales, Marketing, or Client Services EXPERIENCE AND SKILLS REQUIRED: Min 4 - 5 years of client
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: department targets Requirements: · Minimum 2 years’ experience in a similar position or call centre environment
required at our boutique wellness center/gym. Training will be done on the premises. An Important Announcement