understand the unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our account/details with necessary information when needed by conducting regular surveys and ensuring contractual accurate information to customers. Contributes to working as a team effort to maintain high levels of service willing to work shifts. The agents work on a rotational shift basis which includes working on weekends clear feedback where necessary. Act responsibly with work resources and ensure cost containment measures are
understand the unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our account/details with necessary information when needed by conducting regular surveys and ensuring contractual accurate information to customers. Contributes to working as a team effort to maintain high levels of service willing to work shifts. The agents work on a rotational shift basis which includes working on weekends clear feedback where necessary. Act responsibly with work resources and ensure cost containment measures are
understand the unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our and continuously develop their capabilities and experience. Active performance management of operational feedback and exceptional service. Act responsibly with work resources and ensure cost containment measures are procedures. Flexible to work shifts (day/night) on a rotation basis based on the company's work schedule rules rules. Qualifications, Skills & Experience: Manage the customer support team ensuring the development
understand the unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our and continuously develop their capabilities and experience. Active performance management of operational feedback and exceptional service. Act responsibly with work resources and ensure cost containment measures are procedures. Flexible to work shifts (day/night) on a rotation basis based on the company's work schedule rules rules. Qualifications, Skills & Experience: Manage the customer support team ensuring the development
understand the unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our to mitigate them. Qualifications, Skills & Experience: We are looking for a dedicated and detail-oriented a related field preferred. Experience: Minimum of 2-3 years of experience in a quality assurance/quality Strong interpersonal skills and the ability to work well in a team environment. Proactive and self-motivated development and career growth. Supportive and inclusive work environment. Market Related
understand the unique challenges and essential needs of e-Hailing drivers in our dynamic industry. Our to mitigate them. Qualifications, Skills & Experience: We are looking for a dedicated and detail-oriented a related field preferred. Experience: Minimum of 2-3 years of experience in a quality assurance/quality Strong interpersonal skills and the ability to work well in a team environment. Proactive and self-motivated development and career growth. Supportive and inclusive work environment. Market Related
clients. Ensure a clear understanding of business needs and communicate innovative ideas and solutions to Degree in Sales, Marketing, or Client Services EXPERIENCE AND SKILLS REQUIRED: Min 4 - 5 years of client client service or relationship management experience Experience in healthcare industry an advantage Clinical
issues.
Requirements:
experience (Solution training will be provided)
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution solving • Able to accurately estimate work required tasks, prioritise work and deliver to deadlines R19k CTC
Minimum 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment ·