A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: in a similar position or call centre environment · Able to work 24/7 shifts and have own transport is able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
A Client Relationship Centre Division for the Automotive Industry is looking for a Supervisor
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support policies and procedures. Flexible to work shifts (day/night) on a rotation basis based on the company's experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support policies and procedures. Flexible to work shifts (day/night) on a rotation basis based on the company's experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes working particulars Flexibility and adaptability to work shifts, including evenings, weekends, and holidays, according
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner to provide product and service efforts. Must be willing to work shifts. The agents work on a rotational shift basis which includes working particulars Flexibility and adaptability to work shifts, including evenings, weekends, and holidays, according