requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer complaints Arrange and co-ordinate service attendances for equipment servicing and repairs on site Opening and procedures and instructions Commercial control of Service contracts Operational planning and maintenance for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing of checklists
requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working experience Leader, the Customer Service staff and Sales team You will attend to customer service requirements, customer complaints Arrange and co-ordinate service attendances for equipment servicing and repairs on site Opening and procedures and instructions Commercial control of Service contracts Operational planning and maintenance for lifting equipment, tools, etc. Internal administrative duties, gathering and capturing of checklists
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
complaints
Arrange and co-ordinate service attendances for equipment servicing and repairs on site
Opening
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
lifting equipment, tools, etc.
Internal administrative duties, gathering and capturing of checklists
inquiries and issues Provide exceptional customer service and support to ensure customer satisfaction Identify opportunities to upsell and cross-sell products and services to existing customers Prepare and deliver regular Requirements : Bachelor's degree in Business Administration, Marketing, or related field Proven experience
authorise purchases and invoices for Passenger Services, Crew and Technical;
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase