for Collection agents to join our team to call Businesses & Customers on behalf of a client based in activities (together with inbound) contacting Businesses / Customers to inform them of their past due
across multiple departments Develop and implement business strategies and plans Drive performance and achieve performance indicators (KPIs) Monitor and analyse business performance against targets Identify areas for
sound knowledge /understanding of the packaging business
hire new agents depending on the needs of the business Managing all agent absence and if necessary, escalating
hire new agents depending on the needs of the business Managing all agent absence and if necessary, escalating