Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities opportunity.
candidate will be responsible for handling inbound calls, conducting follow-ups, addressing queries,
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
Responsibilities & Tasks Managing incoming calls and customer service enquiries Capture Customer