repair, by the Assessor. This must be done in adherence with the SAIA code of conduct. The role exists stakeholders Handle queries from stakeholders Adherence to SOP and SLA Ensures client satisfaction and
repair, by the Assessor. This must be done in adherence with the SAIA code of conduct. The role exists stakeholders Handle queries from stakeholders. Adherence to SOP and SLA. Ensures client satisfaction and
through Salesforce; Ensure full understanding and adherence to Salesforce and administrative system processes; every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding
through Salesforce; Ensure full understanding and adherence to Salesforce and administrative system processes; every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding
(dealer network) Data evaluation Improvement and adherence to client dealer network supply related activities
Ensure high standards of product knowledge and adherence to documented processes. • Monitor and manage operation of the team in terms of absence and adherence to scheduled shifts. (People Management) • Manage GOVERNANCE & COMPLIANCE (10%) • Conform and adhere to Health and Safety standards as per legislative
operation of the team in terms of absence and adherence to scheduled shifts. Ensure frequent engagement Ensure high standards of product knowledge and adherence to documented processes. Monitor and manage the report. Governance & Compliance Conform and adhere to Health and Safety standards as per legislative
operation of the team in terms of absence and adherence to scheduled shifts.
Ensure frequent engagement
/>Ensure high standards of product knowledge and adherence to documented processes.
Monitor and manage
nce & Compliance
Conform and adhere to Health and Safety standards as per legislative
and responsibilities: You will ensure clients’ adherence to sales tax regulations and overall compliance
BPC Policies and Procedures are implemented and adhered to; Attending to CCMA and representing BPC; PSIRA