Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class Strong command of the English language Basic customer service Willing and able to work retail hours The
manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance National Diploma in Call Centre/Marketing/Sales Service will be an added advantage. ● Computer literate input into the system; ● Good telephone etiquette, a team player; good negotiation skills with regard to finance
with enquiries and deliver a satisfactory service to our customers. Key Responsibility Handling of inbound
claims ● Maintain non-motor and own damage claims service effectively ● Ensure ALL calls are answered according experience Bilingual (must be able to speak Afrikaans) Team work Client orientation Communication skills Planning