Service Calls
Log incoming service calls with all required information (date,
vehicle brand is currently looking for a Service Advisor to join their growing team in scheduling service appointments, and effectively communicating with them throughout the service process about services, pricing, and timelines in a clear and professional manner.
efficient manner and that a high level of client service is maintained.
REQUIREMENTS
2 - 3 years' previous customer service experience in a similar role in the logistics/courier/freight
Reference: CAW005640-LH2-1 Service Advisor - Midrand A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team in Midrand. Requirements: Automotive knowledge scheduling service appointments, and effectively communicating with them throughout the service process information about services, pricing, and timelines in a clear and professional manner. Service Consultation: to customer concerns and accurately documenting service requests. Vehicle Inspection: Performing visual
/>Experience in handling ocean exports, customer service and front-office admin essential.
Your
A - Z for ocean exports, inclusive of customer service, as well as assisting with the reception duties
M-KOPA Customer Service - Team Coach
Â
The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND
Typing Record keeping Operating switchboard Client services Data input and scanning of documents General office duties Handling petty cash Desired Skills: Customer service Verbal & Written communication Problem-solving
greeting members and delivering exceptional customer service assistance.
Key Performance
s driven with a focus on quality and customer service;
ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 whilst delivering an efficient service. 1.5 Effective support of Donor Services in ensuring that collections collections to target, donor retention and good customer service. 2.1 Drive proactive quality assurance and take inbound and outbound communication and customer service delivery. 2.7 Generate and present relevant reports