way
all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
dealt with in an efficient manner and that a high level of client service is maintained.
Instagram or Facebook) SYDSEN RECRUIT - THE NEXT LEVEL OF RECRUITMENT R 18 000.00 - R 19 000.00 - Monthly
stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 Manage internal and external stakeholders on a national level. 5.2 Facilitate development of the Contact Centre
stakeholders, negotiate and implement individual service level agreements with various departments. 1.4 Manage internal and external stakeholders on a national level. 5.2 Facilitate development of the Contact Centre