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  •  Last 3 days

Sassa - Team Coach NEW

Randburg  Negotiable

Contact Centre Team Coach

Based expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent revious Team Coach experience within a Contact Centre environment (Customer Service /Messaging highly

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