Public Management And Governance Jobs in Johannesburg
- South Africa (3)
- Randburg (2)
- Johannesburg (1)
- Midrand (1)
Customer service / support
- Talented Recruitment (2)
- Tracker (2)
- Pollock & Associates (1)
- Last 7 days
Customer Service Manager Isando NEW
Pollock & Associates
South Africa
service? We are seeking a skilled Customer Services Manager to oversee our clients' Inbound and Outbound CRM manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll drive excellence maintaining productivity targets, upholding governance and compliance standards, and implementing performance or Diploma in Business Management. Minimum 5 years of operational management experience in a Call Centre complaints handling Knowledge of Call Centre Management systems Skills & Attributes: Strong leadership
share this job on whatsappBmw Team Leader NEW
Midrand
Negotiable be limited to:
- Leading and managing a team of +- 21agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent
- Logging and resolving cases on the case management tool.
- Set key performance indicators to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career
Dental Receptionist NEW
Johannesburg
Responsibilities:
- Responsible for managing the front desk operations of the dental office the efficient operation of a dental practice by managing administrative tasks and providing excellent customer professional manner.
- Scheduling appointments and managing the dentist's calendar.
- Answering
Dental Receptionist Jhb - Central NEW
Talented RecruitmentSouth Africa
Duties and Responsibilities: Responsible for managing the front desk operations of the dental office the efficient operation of a dental practice by managing administrative tasks and providing excellent customer professional manner. Scheduling appointments and managing the dentist's calendar. Answering phone calls
Dental Receptionist NEW
Talented RecruitmentSouth Africa
Duties and Responsibilities: Responsible for managing the front desk operations of the dental office the efficient operation of a dental practice by managing administrative tasks and providing excellent customer professional manner. Scheduling appointments and managing the dentist's calendar. Answering phone calls
Retention Consultant
TrackerRandburg
and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
Retention Consultant Randburg
TrackerRandburg
and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and
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