position will be to measure, compile and present email campaign results and objectives, as well as the ability to interpret analytics and troubleshoot email related technical issues is beneficial. What you'll high bounces Quality assurance and testing of emails What you'll need A bachelor's degree in a relevant continuous improvement mindset Show an understanding of email metrics and their function: bounce, clickthrough to work in a team Ability to resolve conflict Supportive Open to feedback Persistence Salary R20,000 -
expectations, goals and needs are met. Key focus is to support the client's product adoption, growth, and retention maintaining SLA's, communicating with clients via email, video, or phone call. Own reactive client success
considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant parties
considered. •The ability to manage incoming calls and emails and re-route enquiries to the relevant parties
effective communication, such as using Outlook to send emails, SMS via grapevine, and exporting own reports to customer communication, complaints, and technical support Policy Administration for advice of any policy regulations and legislation. You must understand, support, and live the organization's Amazing Service Culture
effective communication, such as using Outlook to send emails, SMS via grapevine, and exporting own reports to customer communication, complaints, and technical support Policy Administration for advice of any policy regulations and legislation. You must understand, support, and live the organization's Amazing Service Culture
the company fosters a culture of learning and support among its team members. Transparency, diversity sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you will play you'll need Experience in a financial and customer support role, preferably within property management or
to provide world-class Inbound and Outbound CRM support to respective business areas including and not targets through daily monitoring, coaching & support. Very knowledgeable on all aspects of the products environment is maintained and further developed. Supporting the business as a whole with specific focus on