contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team achieve agreed plans, targets, and objectives. Develop customer satisfaction goals and coordinate with operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure clear feedback where necessary. Monitor, coach and develop customer support team members to ensure that they
contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle the accuracy of information in a timely manner. Manage , coordinate, and track the customer service team achieve agreed plans, targets, and objectives. Develop customer satisfaction goals and coordinate with operation. Generate daily, weekly, and monthly management reports. Prioritise customer queries and ensure clear feedback where necessary. Monitor, coach and develop customer support team members to ensure that they
contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle and areas of improvement. Present findings to management and recommend actionable strategies to improve and feedback sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle and areas of improvement. Present findings to management and recommend actionable strategies to improve and feedback sessions. Continuous Improvement: Develop and update QA/QC processes and standards to ensure them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions comply and training. Strong organizational and time management skills. Personal Attributes: High level of integrity
contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and public holidays. Participate in training and development opportunities to broaden product knowledge and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
contributing to the attainment of the Sustainable Development Goals. We offer: Fuel Advance Cash Advance Vehicle Medical-Health Insurance Funeral Cover Job Responsibilities: Manage large amounts of inbound and outbound calls in and customer contentment. Convey feedback to Management about product matters, service patterns, and public holidays. Participate in training and development opportunities to broaden product knowledge and addressing concerns empathetically, and proactively managing potential issues. Assess own performance through
and customer contentment. Convey feedback to Management about product matters, service patterns, and shifts as necessary. Participate in training and development opportunities to broaden product knowledge and addressing concerns empathetically, and proactively managing potential issues. Progressively advance personal
•Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs
•Customer negligence process •Ensure stock takes are managed and prepared within the allocated time frame and •Telephonically /E-mail customer communication •Managing customer care •Customer feedback to general Tevo ensure SLA is adhered. •Addressing area managers (regional managers) not collecting or delivering repairs