Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed (Receiving) •Repairs - check completed lists. •Repairs – check receiving trip sheet sign over. •Repairs – check documentation is in order. •Check on repair paperwork vs physical machine vs repair trip sheet. Monitor Reverse and reverse logistics. •Check that repair list corresponds with repair receiving check list. Housekeeping:
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments assessments. •Repair - completion process. •Customer negligence process •Ensure stock takes are managed (Receiving) •Repairs - check completed lists. •Repairs – check receiving trip sheet sign over. •Repairs – check documentation is in order. •Check on repair paperwork vs physical machine vs repair trip sheet. Monitor Reverse and reverse logistics. •Check that repair list corresponds with repair receiving check list. Housekeeping: