Communication/Listening skills. Willing to be flexible. Operating Environment Busy Global Sales Environment. MEASURES
Off Site CCTV, Alarms Monitoring Control Room Operators, Analysts, Controller. Kraaifontein, Northern is a fast-growing Off-Site monitoring company operating nationwide. BlackOps Security Solutions offers their Security team as a Control Centre Analyst/Operator. The successful incumbent will be responsible what was observed. The Control Centre Analyst /Operator's primary purpose is to provide support to the & Regulations and SOPs. Apply site Standard Operating Procedures consistently. Sound report writing
implementation of administrative procedures to streamline operations.Technical Scheduling:
claims files are maintained in accordance with operational standard and company procedures
implementation of administrative procedures to streamline operations. Technical Scheduling: Schedule service appointments
outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service
outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service
resolved