Care Coordinator for an automotive company who will work closely with the Aftersales and Customer Care team customer complaints and queries.
and admin skills.
Ability to work shifts.
A stable work history.
Reliable and contactable
/>This position involves shifts and weekend work (07h00 to 16h00 or 09h00 to 18h00 Monday to Friday
scripted questions
Flexible and adaptable to working hours Shifts
Persuasive negotiation skills
customer service/care principles to all calls
Working with People
Ability to learn and grasp information
training programs to ensure your success. Positive Work Environment: Join a team that values collaboration details and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction
training programs to ensure your success. Positive Work Environment: Join a team that values collaboration details and customer information. Team Collaboration: Work closely with team members to ensure customer satisfaction
experience
will experience
in a call center NOT NEGOTIABLE: Must be able to work night shift (until 22h00) and weekends on rotation
world to gain insight on how they can improve their work environments while minimizing their organizational without errors. Clear criminal record Minimum 2 years work experience in a Call Centre Customer Care, claims
Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking the progress of service Assurance: Performing quality checks on completed service work to ensure it meets industry standards and customer
records of parts inventory and usage.