coordinate, and track the customer service team activities to achieve agreed plans, targets, and objectives continuously develop their capabilities and experience. Active performance management of operational teams. Undertake Act responsibly with work resources and ensure cost containment measures are practiced. Develop and requirements and service level agreements and actively manage adherence to schedule. Comply with standard to work shifts (day/night) on a rotation basis based on the company's work schedule rules. Qualifications
coordinate, and track the customer service team activities to achieve agreed plans, targets, and objectives continuously develop their capabilities and experience. Active performance management of operational teams. Undertake Act responsibly with work resources and ensure cost containment measures are practiced. Develop and requirements and service level agreements and actively manage adherence to schedule. Comply with standard to work shifts (day/night) on a rotation basis based on the company's work schedule rules. Qualifications
Act responsibly with work resources and ensure cost containment measures are practiced. Comply with
Act responsibly with work resources and ensure cost containment measures are practiced. Comply with
customers. Evaluate call recordings and live calls based on predefined criteria and standards. Score calls improvement. Benefits: Competitive salary and performance-based incentives. Opportunities for professional development
customers. Evaluate call recordings and live calls based on predefined criteria and standards. Score calls improvement. Benefits: Competitive salary and performance-based incentives. Opportunities for professional development
for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT WILL YOU DO? The
for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT WILL YOU DO? The
Persistence Salary R20,000 - R30,000 per month (neg based on experience)