Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality interaction. Education: Diploma or Bachelor's degree in Business Administration will be advantageous, Communications for professional development and career growth. Supportive and inclusive work environment. Market Related
Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment of the sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality interaction. Education: Diploma or Bachelor's degree in Business Administration will be advantageous, Communications for professional development and career growth. Supportive and inclusive work environment. Market Related
cover Flexible working hours Exceptional Superior support, development coach /mentor and on-going learning
cover Flexible working hours Exceptional Superior support, development coach /mentor and on-going learning
Skills Communication Skills Conflict Resolution Business Acumen Good Communication (verbal & written)
Skills Communication Skills Conflict Resolution Business Acumen Good Communication (verbal & written)