essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets, and customer satisfaction goals and coordinate with the team to meet them on a steady basis. Loading, processing Providing back-up support to fellow administration team as and when required. Timely and accurate administration
essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets, and customer satisfaction goals and coordinate with the team to meet them on a steady basis. Loading, processing Providing back-up support to fellow administration team as and when required. Timely and accurate administration
essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment agent performance. Collaborate with the training team to design and implement training programs to address ensure consistency in evaluation standards across the team. Stay updated on industry best practices and integrate (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction
essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment agent performance. Collaborate with the training team to design and implement training programs to address ensure consistency in evaluation standards across the team. Stay updated on industry best practices and integrate (QA/QC) Agent to join our Customer Support team and help maintain and improve the quality of our customer interaction
essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment are up to date. Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to customers. Contributes to working as a team effort to maintain high levels of service. Record satisfaction. Team collaboration: ability to work collaboratively with cross-functional teams, enhancing
essential needs of e-Hailing drivers in our dynamic industry. Our mission is simple yet impactful: To elevate Financial inclusion is a fundamental element of our business, aimed at contributing to the attainment are up to date. Maintain a comprehensive grasp of our products, services, and policies to supply accurate information to customers. Contributes to working as a team effort to maintain high levels of service. Record satisfaction. Team collaboration: ability to work collaboratively with cross-functional teams, enhancing
as well as the ability to work alongside the tech team and communicate objectives. The ability to interpret come up in the check-ins, work with the relevant team members to resolve them Understand which problems senior management Own the solution that you and the team come up with – that means informing the client of Structured & organised Ability to work in a team Ability to resolve conflict Supportive Open to feedback
futures to them. At a glance it is about championing our valued customers to achieve their lifetime goals
futures to them. At a glance it is about championing our valued customers to achieve their lifetime goals
targets are met. Escalate complaints to the relevant Team Managers or Departments. Ensures that salvaged assets