as: Provide excellent, helpful and professional assistance to customers. Interacts with customers face to over the phone is essential. Use phone calls to assist walk in customers, take orders. Help customers determine correct part stock numbers and prices. assist customers by identifying the right parts for their e-mail address you agree to: The processing of your personal information and sharing it with third parties International Group (Pty) Ltd will keep the record of your personal information confidential.
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested absolute customer confidentiality and protection of personal information in accordance with procedure. • Keep
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high first contact assigned CRM tasks for support calls customers. • Assist with outbound calling tasks as and when required/requested absolute customer confidentiality and protection of personal information in accordance with procedure. • Keep
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first contact assigned CRM tasks for support calls to customers. Assist with outbound calling tasks as and when required/requested absolute customer confidentiality and protection of personal information in accordance with procedure. Keep
as:
under pressure
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt
accountability, collaboration, and continuous learning Key personal skills: Exceptional communication and interpersonal
accountability, collaboration, and continuous learning Key personal skills: Exceptional communication and interpersonal