Description Internal Sales Support Salary R20 000 – 35 000CTC Location: Johannesburg The purpose of the support to the External Sales Representative, and convert inquiries into Sales by answering inbound telephone availability and advise the expected date of Receipt. Sales Orders must be captured on Syspro within receipt month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc Attention to detail Minimum 5 years' experience in a Sales environment. Internal and External Customer Liaison
Description Internal Sales Support Salary R20 000 – 35 000CTC Location: Johannesburg The purpose of the support to the External Sales Representative, and convert inquiries into Sales by answering inbound telephone availability and advise the expected date of Receipt. Sales Orders must be captured on Syspro within receipt month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc Attention to detail Minimum 5 years' experience in a Sales environment. Internal and External Customer Liaison
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails customer callers are assisted with the information they require/desire and process the sales on the new customer's (advantageous) • Contact centre experience • Telephonic sales experience and high conversion rates (advantageous) (essential): • CRM system experience • Telephonic sales and support skills • Excellent English skills (written WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. •
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails customer callers are assisted with the information they require/desire and process the sales on the new customer's (advantageous) • Contact centre experience • Telephonic sales experience and high conversion rates (advantageous) (essential): • CRM system experience • Telephonic sales and support skills • Excellent English skills (written WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. •
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails customer callers are assisted with the information they require/desire and process the sales on the new customer's Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell training information as required. Maintain a high sales conversion rate. Provide good quality information Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first contact
team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for update databases as needed.
Requireme
exceptional skills to engage with customers and drive sales.
Key Responsibilities:
- Conduct outbound
order-taking and upselling techniques to maximize sales opportunities
- Maintain accurate records of
management
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt
including telephonic, face-to-face, and on-site assistance. Ensure timely resolution of technical queries appropriate training courses for further education. Assist at the trade counter as needed, ensuring prompt