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professional manner and ensure that all training and Reception areas operate at and deliver a high-quality service attend scheduled weekly training and meetings as well as Reception weekly training
Presenting Training to clients - Communication between Head Office and Clients - Setting up Training times
to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively with other departments. Participate in team meetings, training sessions, and continuous improvement initiatives feedback to improve service quality. Participate in training programs to enhance skills and knowledge. Continuously to the overall efficiency of the call centre operations Work collaboratively with team members and other
to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively with other departments. Participate in team meetings, training sessions, and continuous improvement initiatives feedback to improve service quality. Participate in training programs to enhance skills and knowledge. Continuously to the overall efficiency of the call centre operations Work collaboratively with team members and other
& components (Essential). Must be TFR / TRE trained (Essential). Role will include technical administration Office Programmes. Sage Evolution (advantageous) – training will be provided. Able to communicate professionally
characteristics required for this position. Due to operational requirements, the Technical Advisor has to travel candidate must be vibrant and confident and be able to operate without supervision Good negotiating and persuasion
our vibrant team (no work experience needed as training is provided Key Responsibilities: Customer Engagement: