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In Service Training In Industrial Engineering Jobs in Randburg, Gauteng

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  •  Customer service / support

Recency

  •  Last 7 days

M-kopa - Quality Analyst NEW

Randburg  Negotiable

to identify areas for employee development and training needs.

Responsibilities:service;

  • Applicants need to be fluent in the African
  • Matric
  • Minimum 1 year call centre industry experience
  • FAIS, Compliance or QA related s driven with a focus on quality and customer service;
  • Applicants need to be fluent in the African

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    • M-kopa Team Coach

    Randburg  Negotiable

    M-KOPA Customer Service - Team Coach

    Â

    The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Logging development and identify training needs
  • Resolve daily queries and promote service delivery
  • Compile e 12 Certificate and leadership training
  • Financial services background

    • PROFESSIONAL

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