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Inbound Call Centre Agent Jobs in Randburg, Gauteng

Jobs 1-6 of 6

Vodacom Postpaid : Call Centre Consultants

Randburg  Negotiable

style="text-align:center">Vodacom Postpaid Call Centre Consultant

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Sassa - Team Coach

Randburg  Negotiable

Contact Centre Team Coach

Based >The position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered and managing a team of +- 20 agents

  • Coaching and developing agents through continuous one-on-one motivate agents through different forms
  • Quality management/improvement through call evaluations

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    • M-kopa Team Coach

    Randburg  Negotiable

    The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered and managing a team of +- 18 agents

  • Coaching and developing agents through continuous one-on-one motivate agents through different forms
  • Quality management/improvement through call evaluations evaluations for each agent weekly
  • Ensure that all agents meet agent adherence and reach service levels

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    • M-kopa - Quality Analyst

    Randburg  Negotiable

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    • Validate information captured by the Agents are correct.
    • Validate sales are compliant languages

    Support Consultant Randburg NEW

     Gallus Recruitment ConsultantsRandburg  R 100 - R 150K per annum

    every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding

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    Service, Support And Onboarding Consultant R 100 - R 150k Per Annum NEW

     Gallus Recruitment ConsultantsRandburg  R 100 - R 150K per annum

    every call; Ensure that Service and Support team adhere to SLA's set out for inbound contact centre. Responding and deliver against SLA's with clients 2 years call centre industry experience. 2 years' experience in onboarding

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