Responsibilities:
complying with the principles and practices of Information Security Management. It is incumbent on all employees the company in ensuring the security of all information within the business. Supporting management in and supporting tools to comply with and manage information security risks; ROLE REQUIREMENTS (KEY PERFORMANCE Advisors/Investors and provide them with detailed information regarding their clients' portfolios; Attend to
complying with the principles and practices of Information Security Management. It is incumbent on all employees the company in ensuring the security of all information within the business. Supporting management in and supporting tools to comply with and manage information security risks; ROLE REQUIREMENTS (KEY PERFORMANCE Advisors/Investors and provide them with detailed information regarding their clients' portfolios; Attend to
specific queries. It is imperative that accurate information is provided to the customer and that calls which products and procedures.
Deals)
The Agent is required to provide accurate information to the customer by speaking to customers and listening with callers by confirming or clarifying information and diffusing angry clients, as needed
- captured accurately
- Providing relevant information to ensure First Call Resolution
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- customers’ needs.
Financial Advisors and provide them with detailed information regarding client's portfolio Ensure that the