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Mtn Call Centre In Lebowakgomo Or Polokwane Jobs in Randburg, Gauteng

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  •  Customer service / support
  •  Last 7 days

M-kopa Team Coach

Randburg  Negotiable

expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent m leader experience 1-2 years within a Contact Centre environment
  • Good performance management


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