Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as REQUIREMENTS (KEY PERFORMANCE AREAS): Support the Financial Advisors/Investors and provide them with detailed department procedures and processes; Assist the Financial Advisors/Investors in resolving difficult queries; relationships between Service and Support team and administration teams to ensure effective service and support
Our client is urgently looking for a Services Consultant who has extensive experience assisting clients different products we provide a service for. Assisting in developing the Service and Support team as well as REQUIREMENTS (KEY PERFORMANCE AREAS): Support the Financial Advisors/Investors and provide them with detailed department procedures and processes; Assist the Financial Advisors/Investors in resolving difficult queries; relationships between Service and Support team and administration teams to ensure effective service and support
M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class shopping command of the English language Basic customer service Willing and able to work retail hours The post
L PURPOSE OF JOB:
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
s driven with a focus on quality and customer service;