Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery Through Establishing, Developing AndManaging The Business Plan For The Department. 1.1 Collaborate with 2 Participate in business planning sessions and motivate acceptance of the business plan for the Contact customer engagement, at least biannually. 2. Drive Business Performance – Manages the operational objectives Develop and test business continuity plans, and identify and mitigate risks to business continuity to ensure
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery Through Establishing, Developing AndManaging The Business Plan For The Department. 1.1 Collaborate with 2 Participate in business planning sessions and motivate acceptance of the business plan for the Contact customer engagement, at least biannually. 2. Drive Business Performance – Manages the operational objectives Develop and test business continuity plans, and identify and mitigate risks to business continuity to ensure
of valid PSIRA certifications, Competency for business purpose and any related to security operations