activities to ensure that the Contact Centre operating model improves the customer experience whilst availability to achieve the agreed strategic and operational goals. 1.9 Represent SANBS at stakeholder meetings 2. Drive Business Performance – Manages the operational objectives of the Contact Centre nationally, direct all aspects of the Contact Centre policies, operations and initiatives and ensure strategic focus and Provide ongoing guidance and direction to the operational environments managed by this role in terms of
activities to ensure that the Contact Centre operating model improves the customer experience whilst availability to achieve the agreed strategic and operational goals. 1.9 Represent SANBS at stakeholder meetings 2. Drive Business Performance – Manages the operational objectives of the Contact Centre nationally, direct all aspects of the Contact Centre policies, operations and initiatives and ensure strategic focus and Provide ongoing guidance and direction to the operational environments managed by this role in terms of
business purpose and any related to security operations. Physical Fitness and Agility: Excellent physical relevant laws and regulations governing security operations. Integrity, honesty, and loyalty to the organization
relevant laws and regulations governing security operations. Integrity, honesty, and loyalty to the organization