and efficient admin operation. Update customer account/details with necessary information when needed minimum of 2-3 years' experience in a customer support role or a comparable customer-facing position. resolution of customer issues. Proficient in MS Office. Technical knowledge and comprehension of software weekends, and holidays, according to the company's support schedule Candidate must have their own transport
Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying back-up support to fellow administration team as and when required. Timely and accurate administration of and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
Daily update UNISOLVE Dalily update DB's Maintain DB's Order IT stock Order Stationary Update and maintain current software (Dashboard/IQ/WMS/Emails) for new stores and changes Maintain Network (WIFI & Firewalls) IT Qualification 3 years applicable experience within Retail/Medical/Pharmaceutical
client is a UK based administrative service wishing to establish a South African support branch to manage have a background in customer service or payroll support and have call centre or finance industry experience payroll and compliance will be an advantage. This office will be based in Westlake Business Park, Cape Town Hybrid position but attendance at the Lakeside offices will be necessary 3 days a week once fully trained trained so own transport will be preferred. Office hours Monday – Friday 9am - 6pm ( to match UK working
client is a UK based administrative service wishing to establish a South African support branch to manage have a background in customer service or payroll support and have call centre or finance industry experience payroll and compliance will be an advantage. This office will be based in Westlake Business Park, Cape Town Hybrid position but attendance at the Lakeside offices will be necessary 3 days a week once fully trained trained so own transport will be preferred. Office hours Monday – Friday 9am - 6pm ( to match UK working
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required to provide technical support to customers and deal with other support queries in relation to the
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 - R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and a customer service team that utilizes various support channels (predominantly messaging) specific to service designs. Messaging Support: Expertise in managing messaging support as the primary communication
service for. Assisting in developing the Service and Support team as well as the professional dealing with IFA's/Investors security of all information within the business. Supporting management in raising incidents, implementation implementation of controls, processes and supporting tools to comply with and manage information security risks; risks; ROLE REQUIREMENTS (KEY PERFORMANCE AREAS): Support the Financial Advisors/Investors and provide them understanding and adherence to Salesforce and administrative system processes; Ensure that the process of
Jnr Support Engineer (Centurion) Test faulty stock received from Distributors and other customers. Supporting On-site support of customers by request from management Provide Training Implement, support and the promotion Pre and Post-Sales Support as well as Network Site Surveys Afterhours phone support. Qualifications: CompTIA