Responsible for making outbound calls to obtain new customer business as well as service existing customers years working experience in an outbound contact center.
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service years working experience in an outbound contact center. Grade 12 minimum requirement. Previous sales track Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service years working experience in an outbound contact center. Grade 12 minimum requirement. Previous sales track Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
Worker-(durban metro)
Offer assistance
Contact Center
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
over the phone is essential.
activities, responses, and feedback.