Responsibilities & Requirements
Manage bookings and amendments.
Provide airline quotes.
Resolve queries.
be fluent in German
Customer Services experience.
Possess strong analytical skills.
Have good communication skills.
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys. Champion the customer experience
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys. Champion the customer experience
work under pressure Analytical and detail orientated Total emphasis on customer service Grade 12 with at
work under pressure Analytical and detail orientated Total emphasis on customer service Grade 12 with at