of 9am - 8pm Eastern Standard Time Job purpose: Product Experts provide high-quality first-line support calls, voice calls, emails, and text messages. Product Experts ensure that prospective customer callers additional products to existing or (and prospective) customers. Provide customers with relevant product or training quality information to customers to ensure that the products meet their needs to minimise returns. Customer troubleshooting and solve problems for customers to get the products working over either voice or video call, live
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
individual to assume the role of Service Manager at their dealership.
Primary
satisfaction and profitability.
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency Effectively balances quality, timeliness and productivity standards Self-discipline Result orientation etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's with recommendations on how to get the most from products/services Own proactive processes: host webinars
seeking a highly motivated and experienced Parts Manager to join their team in the automotive industry in including inventory management, customer service, and sales. Responsibilities: Manage and oversee the day-to-day preferred Minimum of 3 years of experience in a parts management role Minimum of 3 years of experience working organizational and time management skills Proficient in inventory management systems Ability to analyze
capacity planning and reporting.
Operations Manager - Truck Rental: Isando: RNEG Staff management Customer Service management Reports Sales Sales and Operations management Contract Contract audits Holding staff meetings Handling of financiel financiel queries for the department Matric 5 Years Management experience within Operations/Truck Rental RNEG
Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s communication. Business intuition: Our customers and products involve financial and technical aspects, so you value to customers. Strong organizational skills: manage workflows independently, take responsibility for R840,000 per annum. The post Customer Success Manager appeared first on freerecruit.co.za .