specialist with a knack for sales and supply chain management? Do you excel in leading teams to deliver exceptional G.U.D Holdings As the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' lead and motivate the customer services team, manage incoming orders, and develop customer service improvement the best position to succeed. Customer Order management : Ensure accurate capture and confirmation of sales targets, and maintain effective order book management. Order monitoring and Communication: Monitor
nature of experience:
specialist with a knack for sales and supply chain management? Do you excel in leading teams to deliver exceptional G.U.D Holdings As the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' lead and motivate the customer services team, manage incoming orders, and develop customer service improvement the best position to succeed. Customer Order management : Ensure accurate capture and confirmation of sales targets, and maintain effective order book management. Order monitoring and Communication: Monitor
Minimum requirements:
/>RESPONSIBILITES:
in an appropriately busy environment shall be considered. •The ability to manage incoming calls and emails
in an appropriately busy environment shall be considered. •The ability to manage incoming calls and emails
/>Willing to work overtime and be available after business hours and during weekends when required.
Ability to manage time effectively.
Good communication skills
/>KEY PERFORMANCE INDICATORS
Manage discrepancy reports and advising clients of damaged
Daily reporting on unresolved issues to management and any written complaints received.
Forward
delivery reports by customer as and when required by management.
Assist with data capturing and pod capturing
Willing to work overtime and be available after business hours and during weekends when required. QUALIFICATIONS to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged min. Daily reporting on unresolved issues to management and any written complaints received. Forward delivery reports by customer as and when required by management. Assist with data capturing and pod capturing
Willing to work overtime and be available after business hours and during weekends when required. QUALIFICATIONS to work productively under pressure. Ability to manage time effectively. Good communication skills with (speak, write, read) KEY PERFORMANCE INDICATORS Manage discrepancy reports and advising clients of damaged min. Daily reporting on unresolved issues to management and any written complaints received. Forward delivery reports by customer as and when required by management. Assist with data capturing and pod capturing